Vera Bradley is overpriced and irresponsible

So today I log onto my bank's website b/c I've been sick, and quite frankly I'm behind in my checkbook register. I see a debit was taken yesterday from Vera Bradley in the amount of $38.52. Hmmm, that's funny, I haven't ordered anything from VB in at least 3 months. So there's a number and I called it. After waiting on hold for several minutes I reach a moron on the other end. (Mind you I live less than an hour from where these products used to be made.... the boxes at the outlet sale all say "Made in China" now.)

Me: I was charged $38.52 yesterday and I didn't buy anything.

Moron: Well, did you get an email from us saying we were going to debit this?

Me: No. I only get emails begging me to buy your overpriced junk.

Moron: Well we did an end-of-year audit and realized that we just didn't charge ppl for some orders.

Me: Well that's seems pretty irresponsible, don't you think?

Moron: (typing on computer)

Me: I have the order number....

Moron: (more typing) yes, that seems to be the case here, we just never charged you and when the end-of-year audit came back we had many people we had to charge.

Me: So you're telling me that you thought it would be okay to just charge ppl for something they thought they purchased 3 months ago....and not tell them?

Moron: Well we did an end-of-year audit and realized that we just didn't charge ppl for some orders.

Me: (thinking, gee, where have i heard that before.... oh yeah, YOU JUST SAID IT) well, lady, you can say it as many times as you like, it still doesn't seem right to me.

And I hung up. If I had a dancer that quit and owed me money I wouldn't just charge their card for it 3 months later. Period.